Bought a 6 month old 2016 Eco with 7500 miles off of the used lot at a Chevy dealership out of state (1400 miles from me). When I drove it off of the lot, SiriusXM was working. I assumed that maybe the previous owner that had traded it in had bought a subscription that was not yet expired....Great! Yesterday, the Xm quite working, except for preview channel 184. I called Sirius and asked them for a free 3 month subscription, they agreed and tried for over an hour to send me an update signal. According to their records, the dealership gave me a free subscription day before yesterday. After 1 1/2 hours on the phone, the technician suggests that the radio needs a "hard reset". Anyone familiar with this problem and/or know if there is any such thing as a hard reset on the eco radio?
Stangchief
SiriusXM not receiving signal.....radio needs a "hard reset"????
1 reading
BTW, while sitting in the car hoping for a signal from Sirius, I noticed several times (about every 3 minutes) that the word "connecting......" would appear above the Sirius screen where the other icons are.
I am guessing you have Sync3?
How to perform a master reset | SYNC | Official Ford Owner Site
I have experienced with Sirius in the past it can take up to 48 hours for the reset to hit the radio. When they messed up mine/my wife's subscriptions it took forever for the reset to be sent. Also, Sirius loves to mess with those free subscriptions. Anything to make a buck.
How to perform a master reset | SYNC | Official Ford Owner Site
I have experienced with Sirius in the past it can take up to 48 hours for the reset to hit the radio. When they messed up mine/my wife's subscriptions it took forever for the reset to be sent. Also, Sirius loves to mess with those free subscriptions. Anything to make a buck.
Thanks, tried the reset and still nothing..........
Everything went back to default except my radio presets......don't know if that means anything.
Everything went back to default except my radio presets......don't know if that means anything.
Have you tried feedback on the "my Ford" website? I have asked questions there about my system and gotten pretty rapid responses from the Ford people.
Called Ford and the only thing they could say was "take it to a dealership and have it looked at."
True, just a bummer that I have owned it for 2 weeks and already a check engine light (stuck open purge valve) and now the radio
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